PRIVACY POLICY

Effective Date: July 3, 2026

Last Updated: July 7, 2026

Better Psych Services Inc. operates the website https://www.betterpsychservicesinc.com/and provides mental health services. Better Psych Services Inc. is deeply committed to protecting the privacy of clients, visitors, and users. This Privacy Policy explains how Better Psych Services Inc. collects, uses, discloses, and safeguards personal information in compliance with California privacy laws (including the CCPA and CPRA) and mobile carrier industry guidelines (CTIA).

Please read this Privacy Policy carefully. By using the website or opting in to receive communications from Better Psych Services Inc., agreement to the practices described herein is acknowledged.

1. Information Collected

Better Psych Services Inc. collects information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). The following categories of information may be collected:

  • Identifiers: Full name, email address, phone number, and online identifiers.

  • Internet or Other Electronic Network Activity: IP address, browser type, device information, and interaction data with the website.

  • Protected Classification Characteristics: Demographic information or health-related inquiries voluntarily disclosed when submitting contact or appointment intake forms.

2. How Information Is Collected

Personal information is collected through the following methods:

  • Directly From Individuals: When contact or appointment request forms are filled out on the website, or via email, phone calls, or during a consultation or intake process.

  • Automatically: Through tracking technologies such as cookies, web beacons, and log files during website navigation.

3. Purpose of Collection and How Information Is Used

Better Psych Services Inc. uses the collected information for the following business purposes:

  • To schedule, manage, and confirm clinical appointments.

  • To respond to inquiries, questions, or requests for services.

  • To improve and maintain the functionality, security, and user experience of the website.

  • To send necessary service-related text messages (SMS) or emails (such as appointment reminders, scheduling updates, or billing notices), provided an opt-in to receive them has been established.

4. Third-Party Sharing and Disclosures

Better Psych Services Inc. does not sell, rent, or lease Personal Information to third parties. Information may be disclosed to trusted service providers who assist in operating the business (e.g., website hosting, IT support, payment processing, or scheduling software). These third parties are bound by strict contractual obligations to keep information confidential and use it solely for the services they provide.

CRITICAL MOBILE DATA & SMS DISCLOSURE (CTIA COMPLIANCE):

  • No Sharing for Marketing/Promotional Purposes: Better Psych Services Inc. does not share, sell, or rent customer information to third parties or affiliates for promotional or marketing purposes.

  • Exclusion of Mobile Opt-In Consent: All the sharing and disclosure categories mentioned above exclude mobile subscriber text messaging opt-in data and consent. Mobile information, phone numbers, and SMS opt-in consent will never be shared, sold, or disclosed to any third party, affiliate, or external entity for any purpose.

5. California Privacy Rights (CCPA/CPRA)

California residents possess specific rights regarding Personal Information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know/Access: The right to request disclosure of what Personal Information is collected, used, disclosed, and sold.

  • Right to Delete: The right to request the deletion of Personal Information collected or maintained, subject to certain legal exceptions.

  • Right to Correct: The right to request the correction of inaccurate Personal Information maintained.

  • Right to Opt-Out of Sale or Sharing: Better Psych Services Inc. does not sell personal data or share it for cross-context behavioral advertising, meaning this right is inherently honored.

  • Right to Non-Discrimination: No discrimination will occur for exercising any privacy rights.

6. SMS Terms, Conditions, and Opt-Out

BETTER PSYCH SERVICES CORP DBA Bps. Terms and Conditions / Privacy Policy.
BETTER PSYCH SERVICES CORP DBA Bps. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

  • Data Collection: We will collect your name, Email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

  • Data Usage: We use your data solely for sending Informational.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • Contact BETTER PSYCH SERVICES CORP DBA Bps at (661) 990-8116 or betterpsychservices@gmail.comfor HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to betterpsychservices@gmail.com  or (661) 990-8116. After unsubscribing you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Carrier Non-Liability: Carriers are not liable for any delayed or undelivered messages.

  • Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

7. Contact Information

If you have questions about this privacy policy, your SMS preferences, or our messages, please read our privacy policy contained in the rest of this page or contact Better Psych Services Inc. at betterpsychservices@gmail.com or (661) 990-8116.

8. Terms and Conditions

By signing up for texts, you consent to receive informational from BETTER PSYCH SERVICES CORP DBA Bps at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase. 

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs

  • To get help, reply HELP or contact BETTER PSYCH SERVICES CORP DBA Bps at (661) 990-8116 or betterpsychservices@gmail.com

  • To Opt-Out of messaging: Reply STOP  to (661) 990-8116 or send an email to BETTER PSYCH SERVICES CORP DBA Bps at betterpsychservices@gmail.com. You can also call us at (661) 990-8116. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.